Short answer
What to do right now
Keep the cards and receipts. Contact each gift card company immediately through the route printed on the card or its official website, report scam use, and ask whether any funds can be frozen or returned.
Immediate actions
Contact each gift card issuer now.
Keep the physical cards and receipts.
Contact each issuing company using the route on the card or its official website.
Say the card was used in a scam and ask whether remaining value can be frozen or funds returned.
After contacting the issuer, report what happened at ReportFraud.ftc.gov.
Do not
Avoid making the situation harder.
- Do not send more cards to correct or release the first payment.
- Do not post card numbers or PINs when asking others for help.
- Do not pay an unexpected recovery service.
Records and reporting
Keep the details you already have.
Keep the cards, receipts, amounts, store locations, dates, messages, and any issuer case numbers.
Source notes
Official guidance behind these steps
Plainly Living uses the scope and exceptions recorded in its claim-control ledger. These links go to the responsible public agency.
Plainly Living