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Something already happened

I shared my card number with a scammer.

Short answer

What to do right now

Contact the card issuer now using the number on the physical card or statement, or the issuer’s official app or website. Explain what you shared and identify charges you do not recognize.

Immediate actions

Call the card issuer through a trusted route.

  1. Use the number on the physical card or statement, or the issuer’s official app or website.

  2. Explain that the card details may be exposed and identify charges you do not recognize.

  3. Follow the issuer’s instructions about blocking or replacing the card and addressing charges.

  4. Save the case or reference number and keep monitoring the account.

Do not

Avoid making the situation harder.

  • Do not call a number supplied in the suspicious contact.
  • Do not promise yourself a refund or assume that no help is available before speaking with the issuer.

Records and reporting

Keep the details you already have.

Keep the suspicious message, merchant and transaction details, the time you contacted the issuer, and its case number.

If something else happened too

Source notes

Official guidance behind these steps

Plainly Living uses the scope and exceptions recorded in its claim-control ledger. These links go to the responsible public agency.